Virgin Media Bundles; Find a broadband package Search and filter our complete broadband package list;. Plug the cordless base station into. Thanks for your post and a big welcome to the Community. These are the parts I could find, they were screwed into the end on the coaxial cable. The telephone master socket and TV aerial have not been used for 25 years, see photos attached. I want infinity to be placed in my loft that is current. The phone is disconnected from the master socket and plugged into the other end of the adapter. 3) other end of this cable, connect the female to female F connector, connect the other side of this to the cable from the wall. The master plugs into the Hub 3 RJ type socket via the Virgin kit! A RJ to BT conversion lead. in QuickStart, set up and connections 55 minutes ago; No virgin media socket in house in QuickStart, set up and connections an hour ago; Wiring issue in QuickStart, set up and connections yesterday; No Virgin Media wall socket in my apartment in QuickStart, set up and connections yesterdayI don't have a virgin media wall socket and this is stressing me out. It is a master telephone socket which has two connectors: A and B. £8p/m extra or included with Gig1 or Volt. Kind regards Jodi. as i know you have to run 3 core cable ( telephone cable , cat5 or 6 ) from master socket to every slave but not on a BT master socket. We would like to show you a description here but the site won’t allow us. There's nothing connected to that as far as I can work out, it is just an on/off switch. If customer service is a concern, you can check out our survey results to see which providers had the best scores. I have had Virgin Media during the last year, but have now requested. There shouldn't be 2 master sockets, but people sometimes use a master as an extension socket. Condition: New. If you want VM to move the termination box: Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. I am hoping for some advice on my virgin cable telephone wall plate. Details: The master socket for the old telephone line has a faceplate which connects to the house sockets, and a backplate that has the old ‘BT’ type (old virgin media) line connected to it. Virgin’s hub based lines are 21CV, but the calls are not routed through the internet currently. There is an access panel in the ceiling for pipes and cables. @umerarifkhan11 wrote:. Then press and hold the security button on one of the original adaptors in your network for two seconds. Harpy. Solved Remove Un Phone Line Just Cut It Virgin Media Community. The main diagram includes all the components of the socket, while the power and data line diagrams provide the details of how each component connects. Virgin Mobile. For more information, select the type of broadband service you're planning to switch to on Sky: Essential Plus Broadband. You then have a set of sockets within your house that you can wire in parallel to your cable socket. Firstly unplug the damaged connector from the socket and unscrew the two retaining screws holding the front onto the pattress, you will see that there are. Obi202 To Phone Extension Uk Voip Forums. GPO Plan 4 socket and plug. It works fine and my router (which is the black box in Picture 2), is connected to it via a cable. Telephone Extension Socket Wires Phone Wiring Colour Code Diagram. I can only find the TV socket. Oct 10, 2019. The theory is to remove the virgin master socket box, remove the euro module from that box, which leaves me with the main white coax cable from virgin (that comes straight from outside the house). If you are a fibre customer you might not use a master socket, instead an Openreach Modem. One of these lines is the outgoing line that carries signals to other sockets, devices, or networks. Thank you again. We would like to show you a description here but the site won’t allow us. If you look into the back of your Hub, you'll see a port. 26 August 2018 Can I move my own BT or Virgin Media master socket? A BT master socket. • Access your Hub by navigating to 192. In your first photo, remove the white adapter from the VM hub (top of the pic) from the #2 socket and plug it into the #1 socket immediately above. on 08-01-2023 20:46. We would like to show you a description here but the site won’t allow us. the problem os the series its that you. Re: Virgin Media Master Socket. What I didn't expect (And was an even more pleasant surprise) was that the bedrooms and living room all had Ethernet sockets in them, with a Virgin Media logo on a (otherwise empty) plate next to them. Stream from Virgin Media. The house has the brown external junction box fitted to the front of the property on the external living room wall (see pic). Please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message. How to install Virgin Media broadband. Hi @rds261189. None of the numbers line up correctly to the sockets!It might be possible to use an outdoor route for any new phone cable to avoid wiring inside. on 25-09-2022 15:41. So, a 50 minute broadband, TV and phone. Plug the phone cable into the microfilter's phone socket. . Back a step. Virgin Media; My Virgin Media; Shop; Help; Virgin Media Virgin Media Community. Luckily whatever these were screwed to uses the same sized thread, so the cable can still screw onto the wall socket and we. Country. Hi, I had to have a tech visit yesterday to reconnect our services after contractors installing fibre for Openreach excavated to hear out Virgin connection in the pavement; and cut through our telephone and Broadband cable in the pavement. BT expects to make up around 25% of its fibre network with fibre-to-the-home connections, offering speeds of up to 100Mb from spring 2011. Amazon product. (Wasn’t told of the switchover and only found - 5443370. #2. All the sockets are put in for you if they do not exist already e. You may be offered a switchover to a connection from the VM hub as an alternative to repairing the existing line. Web hi, this video is a very quick example of how to wire up a nte5 master socket as found in the uk on bt and virgin media telephone lines. In my case the BT socket is no longer used at all and my phone connects into the back of the Virgin Hub - no additional socket on the wall needed. on 27-10-2022 09:24. #1. Vonage 2nd line. The problem is the Hub is in my Study and the - 4964746. Joining in. #3. Step 2: Identify if your faceplate is a 'split' type (NTE5) A 'split' type master socket, known as an NTE5, has a horizontal groove in the phone socket and the screws and socket are located in the lower half of the socket. 1. Virgin Media was the UK’s first quadruple-play provider, combining landline, broadband, TV and mobile services in one subscription. Unfortunately we don't use the Openreach master sockets as they are BT only. In response to Vikki_M. 29/07/15 - 16:50 #1. Re: Connecting existing extensions to VOIP phone. Virgin Media also often bundles its cable broadband packages with TV and phone services. Fitting new telephone master socket for Vodafone broadband. Solved: Hi all, I am having my virgin media kit delivered Monday for quick self installation In worried I don't have correct socket can - 5181199Since TalkTalk is not sending people to preform installations, would my existing virgin sockets be suitable for switching without installation? I have openreach phone lines but fibre cables are exterior. BT expects to make up around 25% of its fibre network with fibre-to-the-home connections, offering speeds of up to 100Mb from spring 2011. This can sometimes be improved by installing a small device. The main electrical difference between the Hub's RJ11 telephone socket and the Openreach style analogue master telephone socket is the analogue phone sockets have a good quality 1. To progress with your broadband switch from Vodafone to Virgin Media, go to Virgin Media’s website to order your new Virgin Media broadband service. I ordered a self start kit and later realised I don’t have any wall sockets where I want to install my new router, how do I go about booking an engineer to install one? Contact the Pre-installation and Delivery Team on 0800 052 1734 and explain the situation. on 05-09-2023 20:36. We would like to show you a description here but the site won’t allow us. Phone. Yeah, £122 . Account - Cable. If you unscrew the front of the BT master socket, put some insulating tape over the contacts and replace it, that isolates all sockets in the house from the BT line. Step 2. This will allow a RJ11 socket at the telephone. If you wish to use the new socket outlet to connect a phone then you can cut the BT plug off the end of the new cord, find the two middle wires and connect these to screw terminals 2 and 5 on the. Solution - VM hub -> telephone socket -> male bt plug to mail bt plug ( 4 core cable) -> socket with splitter -> phone cable . Connect your devices to the new hub. The house I moved to had VM, it has be renovated and I can see the cable wrapped around the telegraph post has not been connected to the house. If there is extension wiring attached. 2. Or call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. The Openreach master socket should only be used for their broadband and/or landline with one of the providers that uses their cables. Hello, I’ve spoke to an online agent and they have arranged a technician to come round! Many thanks! - 5199081Hi AllI’m new here. Baffled By Virgin Cabling Avforums. No, any cables within the house can be touched as much as the householder wants to touch them. Solved Remove Un Phone Line Just Cut It Virgin Media Community 4936267. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. Switching from Virgin Media (Reusing Master socket) I have recently moved home and decided to stick with BT. We’ve had cable, for broadband, TV and telephone, for around 25 years - CableTel, which became NTL and then Virgin, we are considering moving to TalkTalk. After I have a BT line. The main handset that you have would need to be plugged into the hub and any other handset could be plugged into an extension, you wouldn't need another adaptor to do this. Virgin Media; My Virgin Media; Shop; Help;. Virgin Media's Phone Master Socket. Unplug the phone and check another phone directly into the main socket ensuring this is a VM socket and not one with a BT or Sky logo. 04-11-2022 15:05 - edited 04-11-2022 15:17. My bt master socket. To do this, the VM install tech simply removes the extension cable from the master socket, and wires it in to the new VM master socket instead. Purchased a new BT cordless phone and extentioin. Router Plugin Port. Sunday. It will pull out from the socket. . If the problem goes away, then the fault lies with your wiring or devices. The Bt Openreach Mk4 Socket Wiring Diagram is set up to guide users through the installation process. Hi, I’ve recently moved into a flat, befor ordering I checked if virgin media was already installed there ( it is, there is a virgin media box outside the property ), a lady from virgin media also came to the flat the day I moved in to collect the previous tenants hub, I ordered via live chat and they recommended the self set up so, I got the quick set. You can also identify a split socket looking at the side. In your first photo, remove the white adapter from the VM hub (top of the pic) from the #2 socket and plug it into the #1 socket immediately above. So you can either unscrew this one & push on the connector provided in the Quick Start pack. You will need to use an Openreach/BT master socket that has a normal BT phone line connected to the phone cabinet in the street. For much more detail. Plug the cables into the Hub. It appears the Openreach cable was cut, the blue and orange are reconnected but green and brown are connected to blue/white and blue of the Virgin Media cable. Turn on and start the hub. To ensure the best connection and maximum safety, the wires must be connected correctly. One to power the router up. We would like to show you a description here but the site won’t allow us. Ordering And Installation Of Broadband Thinkbroadband. Zyxel 1800Mbps Pass-Thru Powerline Adapter 2-port Gigabit Ethernet 2-Pack. Virgin Media: £30: Plus £35 setup for broadband: Vodafone: £60: Requires broadband: Zen Internet: Free: Digital voice only, requires broadband:. Phone. Does the Virgin Media master socket need a power supply? [Deleted User] Posts: 409. Virgin Media have used the Openreach socket to provide telephone services. You will then know for each phone if it is. Try each phone on its own in turn. The cable from the master socket is twisted pairs, the twisting matches the capacitance so they cancel each other out, and that will. Which was great as that is in a better location than my master Socket was. A Virgin Media wall socket is simply a point of entry into your home. Re: I need a Virgin Media Wall Socket. VM should provide you with a RJ11 plug to BT socket adapter as per below. Telephone Extension Socket Wires Phone Wiring Colour Code Diagram. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. No Virgin Media have their own network which is separate to Openreach`s. When I ordered my broadband package I was offered a QuickStart setup, but it turns out we don't have the right Virgin media socket in the house. The top “capped” one is marked FM & has been disused since cable went digital. Solved No Virgin Media Wall Socket At Installation Community 4832746. Note: I'm posting this more as a rant than a plea for help, although my sanity could do with some assistance! So we've now. The wiring diagram for the master socket includes the plugs, sockets, wires and colors that are used to connect the various components of the home telephone system. 0 Thanks Reply. 19 minutes ago. This example has the BT Piper logo in the top left corner. If losing a few Mbps isn’t an issue for you then of course that’s fine. Unplug the phone and check another phone directly into the main socket ensuring this is. It is divided into two parts: the main diagram, and the power and data line diagrams. Plug the cables into the hub. I had 2 plugs and 2 bulbs in my old property - with no issues. Hi, Same problem here. Plug it into a wall socket near one of your existing Powerlines. The socket in the bedroom that you want to remove is a secondary socket, and has only one telephone cable going to it. BT is initially proposing the SOGEA. on 03-07-2023 01:02. There is limited ability to tweak the configuration of the BT phones, unfortunately. Hi, this video is an introduction to the new NTE5C master socket and MK4 VDSL faceplate by BT Openreach. To progress with your broadband switch from Plusnet to Virgin Media, go to Virgin Media’s website to order your new Virgin Media broadband service. On activation day unplug your old hub and power cable. 29/07/15 - 16:50 #1. Virgin cable was even simpler as its just a normal paired phone cable coming out with 1 pair of the two terminated into A and B on the Virgin Socket - again working before, working when terminated. How can I connect the cable from the FILTERED part of the master socket as I do not want to use a filter at the new point? I want to use a basic IJ11 modular socket for the new router point. on 17-02-2023 12:46. Is your phone line active? Find out in 5 minutes, if you’re unsure – this landline installation checklist will show you what to look for on your phone sockets, master socket and home phone handset. Ordering And Installation Of Broadband Thinkbroadband. 2. Further exclusions & legal stuff apply. 3 weeks ago. But my brother had this done and he said they run a completely separate line in, presumably off the fibre. I have tried: Turning off 5ghz on the Hub settings - and tried to just use 2. TELEPHONE MASTER SOCKET NTE5A MAIN BT VIRGIN MEDIA CONNECTION BOX NTE5. Re: new VM socket. the technician came and setup the hub and socket but he said there was no signal and there must be wrong with the underground wire that connects my apartment to the main virgin hub which is some yards away. 99 each £8. Look up the PSTN switch-off! The old technology that powers landline telephones in the UK will be switched off in 2025. . We have a virgin media wall socket. We would like to show you a description here but the site won’t allow us. Once you have the adapter, you can use it to plug your phone into your hub. All the cabling is the property of Virgin Media and must not be touched. Take the end of the isolator cable with the red band and push it firmly into your Virgin Media wall socket. 0 Ratings Reply. We would like to show you a description here but the site won’t allow us. The plan is for it to be switched off at the end of 2025 and for all landline services to be offered digitally. Plug the telephone lead into the. See where this Helpful Answer was posted. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. They will do this free of charge but it will involve some degree of rewiring to make the necessary connections. A second cable, the Ethernet, to deliver the internet from the router to the computer. I do not have the wall socket by Virgin Media, so that it is no way to connect with the isolator cable as well as the hub. I think you have failed to grasp the problem. The VM adapter connects as per image below (though your adapter may well be white in colour, not black). 36 each. I'm with Virgin broadband and land line. I've just moved into a new property and it has a Telewest Broadband outlet on the wall: Close to this there is a power switch. So, a 50 minute broadband, TV and phone. There will be two distinct input lines coming from each end of the socket. I just received my quickstart pack today, however it is unsuccessful to install nor set up the broadband. Check out the purple envelope in the top right hand corner for a private message from me, and we can look into this for you. It is completely separate service to your internet service. However, if you'd like we can send out a technician to perform this work for you but there would be a £25 call out fee. on 03-08-2020 18:05. NETGEAR PLP1000-100UKS 1 Port,1000 Mbps, 1 Gigabit Port Powerline Adapter. Solved: Help with wiring - Virgin Media Community - 4630592. We would like to show you a description here but the site won’t allow us. This is the point where Openreach's responsibility for the line ends, and your. David_Bn. Plug into the Virgin Media wall socket. 1 ACCEPTED SOLUTION. on a domestic hub you look at the values thus. After I have a BT line. I have had a Virgin media landline since 1998, with two sockets installed by Virgin media for connected phones in different rooms. We would advise against removing the master socket yourself as this would be tampering with and damaging our equipment. Entertain me; Broadband DealsStream from Virgin Media. Hi @baralasmi, Thank you for your post and welcome to our community forums. Use your master socket rather than an extension socket, because the broadband signal will be stronger and more stable. Excludes broadband faults and broadband network outages. Virgin Telephone Master Socket Wiring Diagram is a must-know for any homeowner or business owner looking to set up a new telephone system. Your telephone service from any of the UK Service Providers, other than Virgin Media, is presented at your home or business on a master socket provided by Openreach (formerly BT. Sometimes there is no wall box, just a trailing cable. For more information, select the type of broadband service you're planning to switch to on TalkTalk: Fast Broadband. Socket. Virgin Media; My Virgin Media;. Feed this disconnected extension wire into the VM socket and. For much more detail. Hi. Thanks for your post on our Community Forums and a very warm welcome to you @rhsfuller. #1. If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side. So I now have 100Mbps broadband and phone over broadband. Once the landline cable has been attached to the adapter, you’ll need to plug this into the first grey on your hub (also known as RJ11). 1) At the master socket disconnect the exchange line. We would like to show you a description here but the site won’t allow us. Mobile Your Account. log into hub3 - 192. Virgin Mobile. Join Date: Oct 2021. I can arrange an engineer to come and relocate your router for you, this service is achargeable call out request of £25 which is added to your next generated Virgin Media bill after the request has been completed. Source: herbalic79. Thank you. Forum; Apps. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. . 54 each £8. 2. Now go to your. This is usually marked as Line 1. At present most people probably still have one of BT’s older designs, which was a characterless cream coloured box with a removable bottom faceplate and. 8uF 250v capacitor to provide domestic phones with a 50 to 80v volt ring signal. I'm currently renovating my living room, including the electrics. Registration is fast, simple and absolutely free so please join our community today. On unscrewing the master socket to check the wiring I noticed one of the wires was adrift, the set up is as follows :-2 terminal blocks:-terminal 1 = blankFind your master phone socket 8 Unplug everything from your master phone socket 10 Plug in your Sky Hub 12 Fit microfilters around your home 14 Connect PC (Windows 8) 16. At the moment I have ADSL from BT and by the end of this year I will have infinity. We would like to show you a description here but the site won’t allow us. Faint or Intermittent Noise Perform a Quiet Line Test. My Virgin Media App. If your Virgin Media cable’s cut. Use a cable to connect the Green Digital Phone Socket on the back of the BT Smart Hub 2 to the Phone Socket on the Master Socket. if its possible in parallel but its not a big problem if you run an series. Get the Hub ready by connecting the wires. Bare in mind that if you have to call out a BT engineer to fix this, you will probably be charged an extortionate callout fee to do so. TV box - 15 mins. Usual advice is to make sure you test at the master socket (to avoid any possible problems with your internal phone extension wiring). Re: No Wall Socket for Quickstart. I don't work for Virgin Media. Put the cable in place and tighten the tie (see diagram below). Stream from Virgin Media. to 'back-feed' a telephone connection from the new telephone socket upstairs next to the hub which, in turn is linked to the existing phone socket downstairs. 01-02-2023 10:59 - edited 01-02-2023 11:00. Registration is fast, simple and absolutely free so please join our community today. Connect your new cable between the Virgin Media Digital Hub and the new Master socket. Set up rules and scenariosWe would like to show you a description here but the site won’t allow us. There are three cables at the back of the router. Installation: Wall socket issue. 21 Apr 2012. If you're happy with this and for the charge we can make the arrangements for you 🙂. Fix the cable sheath (s) neatly to the cable mount on the faceplate of the socket using the nylon tie provided with the socket. No Coax Wall Socket Virgin Media Community 4802361. Regards, Steven_L. The wiring for a virgin socket will vary depending on the system components being used, but there are some basic elements each diagram should contain. Which is fine. The phone base station is currently plugged into a Virgin wall socket downstairs beside the TV connection. Cable broadband doesn't use the phone line, it uses the TV co-ax, hence the cable will be split when it enter the house (sometimes outside) one goes to the TV and the other goes to the broadband modem. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. . An easier option is to just get a female to female F connector, available from B&Q, Amazon and others. Virgin Media Quickstart set up. Try each phone on its own in turn. Re: My Flat doesn’t have wall socket. Jun 13, 2009. Virgin Media Prep House Rewiring Fix Community Forum. Ethernet cable is faintly easy to hide. The wall box may be branded with the logos of an old cable TV company (not VM). Tudor. Master Socket 5c connection going loose. Any other sockets that currently work will still do so. Moving from Virgin Media cable to TalkTalk wired. Mobile devices & unlocking. 8 March 2011 at 8:29AM. Hi, I recently moved from Talktalk using the BT socket to Virgin for Broadband and Phone. My Virgin Media App. It looks like the white wire clipped to the wall is maybe a Sky cable or TV aerial where the installers couldn't be bothered to drill a new hole, so removed the VM cable between the outside wall box and inside to your home. Your internal wiring is connected to the back of this plate. All forum topics; Previous topic; Next topic; 1 ACCEPTED SOLUTIONThe unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. Brown/White – White/Brown. The landline phone digital switch over is being rolled out from around now to be completed by 2027. Vodafone Broadband is slower compared to Virgin of course, have you sent an E - Mail to Tom Mockridge explaining that you are not happy with. Note that if you’re dealing with a Virgin Media master socket, you may well find a block of four connectors, with numbers alongside from 1 to 6. Bargain Hunter says:. To refer to. You need a small spanner to remove this, then push the provided connector over the exposed end. The answer is yes. 168. 1%. Is your phone line active? Find out in 5 minutes, if you’re unsure – this landline installation checklist will show you what to look for on your phone sockets, master socket and. Which was great as that is in a better location than my master Socket was. The modular isolator shown is exactly what VM currently install. Various cable mediums are used in modern systems to transmit data. The tech joined the Broadband/TV cable but was unable to jo. No, what you need to do is switch the extension wiring from the BT socket to the VM one. No Virgin media wall socket. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. You then have a set of sockets within your house that you can wire in parallel to your cable socket. This only affects landlines. Hi all, Trying to help my mum over phone sort this out as much as I can to try and avoid a £150 BT call out charge.